Your account
Pause it, move it, change it or cancel it. From your account, in a couple of clicks, without speaking to anyone.
Most subscription brands make cancelling deliberately awkward. A buried link. A form. A phone call during office hours. Three screens of offers before the button appears.
It works, commercially. It is also a quiet admission that the product cannot hold people on its own — and it is the sort of thing that makes women who are already exhausted feel trapped by something they bought to help themselves.
So we built the account around leaving. If Saede is not working for you, or the timing is wrong, or money is tight this month, you should be able to stop in a few seconds and think no more about it.
A brand that has to trap you is telling you something about its product.
Manage
Available any time after your first three deliveries. Two clicks, done immediately, no questions and no offers in the way.
Going away, still have last month's, or just need a breather from the spend. Skip one delivery or pause for up to three months, and everything picks back up where it left off.
Pausing is usually the better option if you are only having a difficult month — you keep your price, and you do not lose the progress of an unbroken course.
Move your next delivery earlier or later so it lands when you actually run out. The 28-day cycle then follows the new date.
Address, email, and payment method. Changing your card here does not restart your commitment or change your price.
Every order, with a downloadable invoice, and the batch number of what you were sent — so you can look up the certificate of analysis for your own bottle, not a generic one.
Download everything we hold about you, or delete your account entirely. Both are self-service, because under the GDPR they are your right and it would be strange to make you ask us for them.
What we will never do to keep you.
Before you go
We are not going to try to talk you out of it, and there is no offer waiting on the next screen. But there is one fact that belongs here rather than in a retention email.
If you are stopping around month two or three because you cannot see a change yet: that is expected, and it is the single most common reason women conclude nothing works. Hair grows on a cycle, and the first visible signs generally arrive around three months. We say this on the how it works page too, and we would say it even if you had already cancelled.
If you are stopping for any other reason — cost, side effects, a doctor's advice, or simply that it is not for you — then go, with our blessing, and thank you for trying.
Not a member yet
There are no accounts to log into yet. This page is here so you can see exactly how the membership will work — and how easily you will be able to leave it — before you ever give us a card.
We would rather you read this page first than discover it afterwards.
Saede is a food supplement. It is not a substitute for a varied, balanced diet or a healthy lifestyle, and it is not a substitute for medical care. If you are losing your hair, please also see a doctor and get your blood tested. If you are pregnant, breastfeeding or taking medication, speak to a healthcare professional before starting.